Frequently asked questions about Samsung DeX (2024)

Frequently asked questions about Samsung DeX

Samsung DeX lets you connect your phone or tablet to a PC or TV so you can view your device’s screen on a larger display. This makes it easy to see your apps and messages, as well as transfer content from one device to another. If you have questions about using Samsung DeX, you can review our guide to learn more.

Frequently asked questions about Samsung DeX (1) Frequently asked questions about Samsung DeX (2)

Frequently asked questions about Samsung DeX (3) Frequently asked questions about Samsung DeX (4)

Frequently asked questions about Samsung DeX

Is copying and pasting text between a PC and Samsung DeX supported?

Yes. While using Samsung DeX on a PC, you can easily copy and paste text between your PC and the Samsung DeX screen. However, you can only paste text to areas that allow text input. You can also transfer files from a PC to your mobile device.

  • To paste text from a PC to Samsung DeX: Using a mouse, select and highlight the text that you’d like to copy on your PC. Then, right-click the text and select Copy. Next, place the cursor in the desired area of the Samsung DeX screen. Right-click and select Paste.
  • To paste text from Samsung DeX to a PC: Using a mouse, select and highlight the text that you’d like to copy from the Samsung DeX screen. Then, right-click the text and select Copy. Next, place the cursor in the desired area of your PC’s screen. Right-click and select Paste.

Note

If you copy and paste files from your PC to apps such as Samsung Email, Messages, Samsung Notes, or Samsung Members on the Samsung DeX screen, you can attach or insert those files directly into the relevant app. If you copy and paste a folder instead of files, the entire folder structure will be copied.

Frequently asked questions about Samsung DeX (5)

Does Samsung DeX support Smart View wireless mirroring?

If you are using Samsung DeX you will not be able to cast the phone’s screen with Smart View, however if you are using wireless DeX, the DeX screen will be cast to your display.

Can I use Samsung DeX with a battery pack?

In general, you should not use Samsung DeX with a battery pack. However, DeX may work with some battery packs. Using a genuine Samsung power supply is recommended.

Can I charge my phone or tablet while using Samsung DeX on a PC?


You can charge your device if it is connected to your PC with a cable. However, your device’s battery charging performance may vary, depending on how you’re using Samsung DeX. In general, a PC’s USB port supplies less power than a regular charger. Therefore, if you run apps that require high processing speeds that take up resources through Samsung DeX, the amount of power used by your device will be greater than the amount supplied through the USB port. In this case, the battery level may still drop gradually even if you are charging the device.

Note

The amount of power supplied through a PC’s USB ports: USB 2.0: 5V, 0.5A; USB 3.0: 5V, 0.9A.

Frequently asked questions about Samsung DeX (6)

Can I use the S Pen with Samsung DeX?

You can write or draw on your phone or tablet using the S Pen when your phone or tablet is connected to Samsung DeX. You can also control the apps running in DeX Mode using the S Pen Air Actions.

Note

The Air Command feature is supported only when using DeX on a phone or tablet screen.

Frequently asked questions about Samsung DeX (7)

Can I add a widget to the Home screen of Samsung DeX?

No, Samsung DeX does not currently support widgets.

How can I switch to wireless Samsung DeX on a TV while using DeX on a tablet?

On your tablet, swipe down from the top of the screen using two fingers to open the Quick settings panel, and then touch and hold theDeXicon. A pop-up window will appear on your tablet; tapStartnow. If this is your first time connecting to your TV with DeX, you may be prompted to allow permissions. Next, select your TV from the list to begin using DeX. For more information on wireless DeX mode, please see our guide forsetting up Dex.

How do I update Samsung DeX for PC?

When Samsung DeX for PC starts, it will check for available updates. If there is an update available, an update notification window will appear. SelectOKon this window to update Samsung Dex.

You can also manually check for updates in Samsung DeX. Navigate toSettings, selectSamsung DeX, and then selectAbout Samsung DeX. From here, you can update Samsung DeX if an update is available.

Frequently asked questions about Samsung DeX (2024)

FAQs

Does Samsung DeX drain more battery? ›

Therefore, if you run apps that require high processing speeds that take up resources through Samsung DeX, the amount of power used by your device will be greater than the amount supplied through the USB port. In this case, the battery level may still drop gradually even if you are charging the device.

What does Samsung DeX actually do? ›

Dex (short for Desktop eXperience) extends the Android Multi-Window or split-screen mode, allowing you to multitask easily between apps, tools, and devices. In DeX mode, you can see your full list of apps, access an on-screen keyboard, search for apps and items, and access and edit your phone's photos and files.

What do I need to use Samsung DeX? ›

You can refer to the list below when connecting to DeX.
  1. DeX Pad and DeX Station. Galaxy S Phones: S8 series, S9 series, S10 series, S20 series, S21 series, S22 series, S23, and S24 series. ...
  2. DeX cable or HDMI cable. ...
  3. Wireless DeX with a TV or Monitor. ...
  4. DeX on PC.

Is Samsung DeX safe to use? ›

Highly secure, easily customized

Since DeX is entirely powered by your Galaxy mobile device, it's also fully protected by Samsung's defense-grade Knox security platform.

Does Samsung DeX overheat? ›

DeX has a fan to regulate its temperature. If an app requires a lot of power, or if an app runs for a long time, DeX responds by running the built-in fan. This helps it maintain optimal performance and prevents damage from overheating.

Can you turn Samsung DeX off? ›

Disable DeX Mode

From the Samsung Dex screen, select Exit DeX. Note: Alternately, from the home screen, swipe down from the Notification bar with two fingers then select the DeX icon.

What is the difference between screen mirroring and DeX? ›

As its name indicates, screen mirroring simply mirrors your device screen on the connected monitor. Screen mirroring is useful in some circumstances, but DeX offers a much different, completely optimized desktop computing experience for productive work on a larger screen. Tap the notification to go into DeX mode.

Can you use Samsung DeX wirelessly? ›

Samsung DeX Wireless connection is supported with Smart TVs that support Miracast only. Make sure that screen mirroring is supported on the TV you want to connect to. It is recommended to use a Samsung Smart TV manufactured after 2019. Up to 5 apps can be operated at once on the TV via DeX mode.

What are the advantages of DeX mode? ›

Unique advantages of Samsung DeX

A separate laptop is unnecessary. You can access the apps and files necessary directly using your phone. Defense-grade security on a desktop — Protects users and enterprises with industry-leading security while preserving the productivity enhancements of a desktop environment.

Has Samsung DeX been discontinued? ›

The Dex website says it will be terminated in Jan '22. Its Feb '22 now. The download link is still there.

Can you use DeX without a computer? ›

However, in an emergency, DeX is a life saver allowing you to still be present and productive, and enabling you to still give presentations, take meetings, write notes, and fire off emails without access to a computer.

What is the downside of DeX? ›

Disadvantages: Less User-Friendly: DEX interfaces can be more complex. Lower Liquidity: Typically, DEXs have lower trading volumes compared to CEXs.

Does DeX use more battery? ›

I am using Samsung Dex on my Samsung S21 FE. I found that battery drains fast during this time. So make sure when you buy accessory to connect Type C to female HDMI, it should have a charging port (PD) to charge the phone while using Dex. Luckily I had bought the one with the charging port.

Is Samsung DeX as good as a laptop? ›

The only things you can't do on DeX is stuff like running pc only games and app, things like steam. (Although if you really wanted to you could probably find a 3rd party workaround) but other than that DeX works just as well as any laptop for work.

Why is my battery on my Samsung draining so fast? ›

If your phone's battery is draining faster than usual, it either means you're using a lot of energy or your phone is not using energy efficiently. This could mean you're overworking your phone by running too many applications, or something is physically wrong with the phone battery itself.

Which mode consumes more battery? ›

Changing from light to dark mode reduces the phone's power consumption by 42% at 100% screen brightness. When the brightness level is 50%, switching from light mode to dark mode saves 9 % of the battery, and when the brightness level is 30%, the saving is only 3 %.

Does Samsung Smart Switch affect battery life? ›

The only thing is that Battery Drain can sometimes occur as a result of using Smart Switch (with older apps possibly being involved). If this was the case and it does not improve soon I would recommend clearing the cache partition.

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